Current Opportunities
MAXIMUS Employment and Training Ltd, in the UK is a leading provider of government welfare to work services. Internationally we are devoted to providing health and human services program management and have more than 6,500 employees located throughout the United States, Canada, Australia, and the United Kingdom. MAXIMUS was the leading provider of Welfare to Work services in the UK under the Government’s Flexible New Deal contract and aims to maintain this position under the new Work Program.
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We are always looking for dynamic, ambitious and performance-driven people to join our team. We have a number of positions available currently (listed below), however, if you can't see what you are looking for in your area then please send your CV to recruitment@maximusuk.co.uk clearly indicating the role type and area that you are interested in.
Typical roles we are always keen to hear from you about are Centre Support Coordinators, Employment Consultants, Employer Engagement Consultants, Employment Coaches (delivering group work) and Business Managers. If there is a more specialist role that you are seeking then please submit your CV with a covering letter to the email address above.
Our network of locations covers: London, Berkshire, Buckinghamshire, Oxfordshire, Hampshire, Surrey, Sussex and Kent, with Customer Support roles available in our Contact and Support Centre based in Devon (Exeter).
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CURRENT VACANCIES
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STRATEGIC ACCOUNT MANAGER (EMPLOYER ENGAGEMENT)
Location : London based with travel across London and Home Counties
Salary £competititve salary + generous performance bonus, health plan, contributory pension
Duration : Permanent
Working Pattern : Mon - Friday 9am-5pm
~Reporting to the Chief Operating Officer, you will lead the MAXIMUS UK Employer Services Strategy.
~Positioning and building long term relationships and contracts of national accounts to establish preferred supplier status.
~Identifying and secure large employers with which we can place our customers into sustained employment.
This position is full time but may suit someone initially on a contract basis
To apply, please send CV's to recruitment@maximusuk.co.uk stating that you are applying for this position and advising us of your salary expectations
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BUSINESS MANAGERS - LONDON - VARIOUS LOCATIONS
Location : Inner & Outer London
Salary From £28,000 negotiable pa + excellent performance bonus and incentives
Duration : Permanent
Working Pattern : Mon - Friday 9am-5pm
THE ROLE
Lead a team and manage a centre(s) to achieve sustained high performance, profitability and quality of delivery, in accordance with business priorities, targets and organisational values and overall responsibility for all financial, reputational and operational aspects for a business unit
KEY RESPONSIBILITIES
To take responsibility for:
Provide reception and general administration support within a centre and be the fiirst point of contact for visitors and internal enquiries, showing professionalism & passionin your work attitude and being part of a successful performance driven team.
- To take responsibility for:
- Set the tone, the culture and the focus for the team and lead by example
- Drive forward the performance and achieve individual and team targets
- Manage a profit & loss account – track and analyse trends to ensure your centre is profitable and any risks reported
- Ensure contract obligations and ‘delivery points’ are achieved and evidenced to support payments for our services
- Maintain and report on key performance indicators relating to the provision of our services and performance, including advising on potential risks and issues
- Ensure staffing levels are fit for purpose (headcount and absence management)
- Support / motivate and encourage ongoing development of your team – sharing good practice, on-the-job training, attending courses etc
- Advise on employment services and share employment knowledge with your team
- Play an active part in delivering to contracts and customers the services
- Travelling between offices within a region may be a requisite for this position and may periodically involve overnight stays or working outside normal hours
Customers
- Provide a high level of customer service at all times to all customers
- Support customer satisfaction activity to measure performance
- Provide high quality employment services to all customers in compliance with the Equality Act
- Comply with security practice to ensure customer data is always dealt with in a confidential and secure way, and our obligations around this are maintained
- Ensure customer complaints are dealt with in a professional manner in accordance with Maximus policies
- Technical Knowledge
- A broad knowledge of the UK benefit system (mandatory or voluntary customers, benefit groups etc) relevant to the Welfare to Work Sector
- Develop/maintain an in-depth area of knowledge/expertise relevant to your market customer base and support colleagues in this area
- Maintain a broad knowledge of local market (community, educational, employers and volunteer)
- Maintain a good knowledge of internal policies and procedures
Person Specification
- Demonstrate strong focus and ability to implement client strategies and effectively place clients into sustainable employment / education outcomes
- Proven ability to inspire, motivate and mobilise a team of people to deliver exceptional outcomes
- Demonstrate ability to build strong and lasting relationships with a broad range of key stakeholders
- Exceptional oral and written communication skills and ability to negotiate at all levels
- Effective, positive problem solving and conflict resolution skills
- A high level of business acumen and budgetary skills as well as an understanding of profit and loss concepts
- A good understanding of relevant human resource practices and employment law legislation
- HOW TO APPLY
If you would like to apply for this position please download the following forms and send your completed application form to recruitment@maximusuk.co.uk by the closing date of Friday 11th May 2012.
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EMPLOYMENT CONSULTANT
Location : Hillingdon
Salary - from £22,000 pa + excellent performance bonus and incentives
Duration : Permanent
Working Pattern : Mon - Friday 9am-5pm
THE ROLE
To meet job and contract outcome targets through the effective delivery of Employment programmes to include Guidance, Job Search, Job Match and support into employment.
KEY RESPONSIBILITIES
To deliver employment programmes and manage a caseload of clients on a one to one basis or in groups, in accordance with the schedule agreed with the Business Manager.
To take responsibility for:
HOW TO APPLY
If you would like to apply for this position please download the following forms and send your completed application form to recruitment@maximusuk.co.uk by the closing date of Friday 11th May 2012.
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EMPLOYMENT CONSULTANT
Location : Ealing
Salary - from £22,000 pa + excellent performance bonus and incentives
Duration : Permanent
Working Pattern : Mon - Friday 9am-5pm
THE ROLE
To meet job and contract outcome targets through the effective delivery of Employment programmes to include Guidance, Job Search, Job Match and support into employment.
KEY RESPONSIBILITIES
To deliver employment programmes and manage a caseload of clients on a one to one basis or in groups, in accordance with the schedule agreed with the Business Manager.
To take responsibility for:
HOW TO APPLY
If you would like to apply for this position please download the following forms and send your completed application form to recruitment@maximusuk.co.uk by the closing date of Friday 11th May 2012.
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IN WORK SUPPORT CONSULTANT
Location : Ilford /Romford
Salary From £22,000 pa + excellent performance bonus and incentives
Duration : Permanent
Working Pattern : Mon - Friday 9am-5pm
THE ROLE
Offer a range of employment support services for customers and employers to ensure our customers remain sustained employment and we deliver our outcome and sustainability targets. The office "in work" expert and point of contact for all customers placed into work. To work with customers professional, high - committed and action- orientated way.
KEY RESPONSIBILITIES
Support and coach a caseload of customers once placed into employment to ensure that sustained outcome targets are achieved and access customers particulars circumstances, identifying the appropriate support required and develop a deep understanding of their skills, competencies and potential.
To take responsibility for:
Compliance
Performance & Teamwork
Technical Knowledge
HOW TO APPLY
If you would like to apply for this position please download the following forms and send your completed application form to recruitment@maximusuk.co.uk by the closing date of Friday 11th May 2012.
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EMPLOYER ENGAGEMENT CONSULTANT
Location : Ilford
Salary - from £22,000 pa + excellent performance bonus and incentives
Duration : Permanent
Working Pattern : Mon - Friday 9am-5pm
THE ROLE
Position and build long term relationships and local contracts of national accounts to establish preferred supplier status and hence exclusive job opportunities.
KEY RESPONSIBILITIES
Supports matching of customers to employer vacancies, work placements, manage stakeholder satisfaction. Liaise with the Employment Coach to ensure training also supports local employer need (sector focused or role focused).
To take responsibility for:
- Build relationships with local contacts of national employers to establish preferred supplier status
- Build relationships with local SME’s to engender trust and understanding
- Use established relationships to gather and fill vacancies for employers, and meet individual and team based employment targets
- Ensure there is a plan for the promotion of our service to employers, and deliver or co-ordinate those services as necessary
- Provide a high level of customer service at all times to employers
- Participate as appropriate in employer and industry groups (such as local chambers of commerce) and employer focused events (such as employment fares)
- Provide a high level of customer service at all times to customers
- Work directly with customers to help them meet the expectations of employers, and to transition to particular workplaces
- Work with the Employment Consultants to identify potential candidates for known vacancies
- Liaise with the customers Employment Coach and Employment Consultant to bridge any skills gaps or meet any barriers between potential candidates and known vacancies
- Ensure continuity of support for our customers (in conjunction with the Employment Consultant and Employment Coach), maintaining up to the minute notes on key meetings, events and plans on our case management system
- Ensure compliance with MAXIMUS policies and procedures, so as to achieve nil compliance issues from audit
- Comply with security practice to ensure customer data is always dealt with in a confidential and secure way, and our obligations around this are met
- Achieve individual and team targets to support the business unit delivering to profitable targets and within budget
- Provide support for colleagues absence or high customer volumes in your own or other offices
- Support new joiners through work shadowing, buddying or generally being on hand to answer questions and provide assistance
- Support employer satisfaction activity
- Develop/maintain a broad knowledge of the UK benefit system (mandatory or voluntary customers, benefit groups etc) relevant to the Welfare to Work Sector
- Develop/maintain an in-depth area of knowledge/expertise relevant to your market customer base and support colleagues in this area
HOW TO APPLY
If you would like to apply for this position please download the following forms and send your completed application form to recruitment@maximusuk.co.uk by the closing date of Friday 11th May 2012.
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EMPLOYMENT CONSULTANT
Location : Ilford
Salary - from £22,000 pa + excellent performance bonus and incentives
Duration : Permanent
Working Pattern : Mon - Friday 9am-5pm
THE ROLE
To meet job and contract outcome targets through the effective delivery of Employment programmes to include Guidance, Job Search, Job Match and support into employment.
KEY RESPONSIBILITIES
To deliver employment programmes and manage a caseload of clients on a one to one basis or in groups, in accordance with the schedule agreed with the Business Manager.
To take responsibility for:
HOW TO APPLY
If you would like to apply for this position please download the following forms and send your completed application form to recruitment@maximusuk.co.uk by the closing date of Friday 11th May 2012.
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EMPLOYMENT CONSULTANT
Location : Peckham
Salary From £22,000 pa - negotiable + excellent performance bonus and incentives
Duration : Permanent
Working Pattern : Mon - Friday 9am-5pm
THE ROLE
To meet job and contract outcome targets through the effective delivery of Employment programmes to include Guidance, Job Search, Job Match and support into employment.
KEY RESPONSIBILITIES
To deliver employment programmes and manage a caseload of clients on a one to one basis or in groups, in accordance with the schedule agreed with the Business Manager.
To take responsibility for:
HOW TO APPLY
If you would like to apply for this position please download the following forms and send your completed application form to recruitment@maximusuk.co.uk by the closing date of Friday 11th May 2012.
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EMPLOYMENT CONSULTANT
Location : Islington
Salary - from £22,000 pa + excellent performance bonus and incentives
Duration : Permanent
Working Pattern : Mon - Friday 9am-5pm
THE ROLE
To meet job and contract outcome targets through the effective delivery of Employment programmes to include Guidance, Job Search, Job Match and support into employment.
KEY RESPONSIBILITIES
To deliver employment programmes and manage a caseload of clients on a one to one basis or in groups, in accordance with the schedule agreed with the Business Manager.
To take responsibility for:
HOW TO APPLY
If you would like to apply for this position please download the following forms and send your completed application form to recruitment@maximusuk.co.uk by the closing date of Friday 11th May 2012.
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EMPLOYMENT CONSULTANT
Location : Slough
Salary From £19,475 - £23,000 negotiable pa + excellent performance bonus and incentives
Duration : Permanent
Working Pattern : Mon - Friday 9am-5pm
THE ROLE
To meet job and contract outcome targets through the effective delivery of Employment programmes to include Guidance, Job Search, Job Match and support into employment.
KEY RESPONSIBILITIES
To deliver employment programmes and manage a caseload of clients on a one to one basis or in groups, in accordance with the schedule agreed with the Business Manager.
To take responsibility for:
HOW TO APPLY
If you would like to apply for this position please download the following forms and send your completed application form to recruitment@maximusuk.co.uk by the closing date of Friday 11th May 2012.
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EMPLOYER ENGAGEMENT CONSULTANT
Location : Guildford & Aldershot
Salary From £19,475- £23,000 negotiable pa + excellent performance bonus and incentives
Duration : Permanent
Working Pattern : Mon - Friday 9am-5pm
THE ROLE
Position and build long term relationships and local contracts of national accounts to establish preferred supplier status and hence exclusive job opportunities.
KEY RESPONSIBILITIES
Supports matching of customers to employer vacancies, work placements, manage stakeholder satisfaction. Liaise with the Employment Coach to ensure training also supports local employer need (sector focused or role focused).
To take responsibility for:
- Build relationships with local contacts of national employers to establish preferred supplier status
- Build relationships with local SME’s to engender trust and understanding
- Use established relationships to gather and fill vacancies for employers, and meet individual and team based employment targets
- Ensure there is a plan for the promotion of our service to employers, and deliver or co-ordinate those services as necessary
- Provide a high level of customer service at all times to employers
- Participate as appropriate in employer and industry groups (such as local chambers of commerce) and employer focused events (such as employment fares)
- Provide a high level of customer service at all times to customers
- Work directly with customers to help them meet the expectations of employers, and to transition to particular workplaces
- Work with the Employment Consultants to identify potential candidates for known vacancies
- Liaise with the customers Employment Coach and Employment Consultant to bridge any skills gaps or meet any barriers between potential candidates and known vacancies
- Ensure continuity of support for our customers (in conjunction with the Employment Consultant and Employment Coach), maintaining up to the minute notes on key meetings, events and plans on our case management system
- Ensure compliance with MAXIMUS policies and procedures, so as to achieve nil compliance issues from audit
- Comply with security practice to ensure customer data is always dealt with in a confidential and secure way, and our obligations around this are met
- Achieve individual and team targets to support the business unit delivering to profitable targets and within budget
- Provide support for colleagues absence or high customer volumes in your own or other offices
- Support new joiners through work shadowing, buddying or generally being on hand to answer questions and provide assistance
- Support employer satisfaction activity
- Develop/maintain a broad knowledge of the UK benefit system (mandatory or voluntary customers, benefit groups etc) relevant to the Welfare to Work Sector
- Develop/maintain an in-depth area of knowledge/expertise relevant to your market customer base and support colleagues in this area
HOW TO APPLY
If you would like to apply for this position please download the following forms and send your completed application form to recruitment@maximusuk.co.uk by the closing date of Friday 11th May 2012.
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EMPLOYER ENGAGEMENT CONSULTANT
Location : High Wycombe
Salary From £19,475- £23,000 negotiable pa + excellent performance bonus and incentives
Duration : Permanent
Working Pattern : Mon - Friday 9am-5pm
THE ROLE
Position and build long term relationships and local contracts of national accounts to establish preferred supplier status and hence exclusive job opportunities.
KEY RESPONSIBILITIES
Supports matching of customers to employer vacancies, work placements, manage stakeholder satisfaction. Liaise with the Employment Coach to ensure training also supports local employer need (sector focused or role focused).
To take responsibility for:
- Build relationships with local contacts of national employers to establish preferred supplier status
- Build relationships with local SME’s to engender trust and understanding
- Use established relationships to gather and fill vacancies for employers, and meet individual and team based employment targets
- Ensure there is a plan for the promotion of our service to employers, and deliver or co-ordinate those services as necessary
- Provide a high level of customer service at all times to employers
- Participate as appropriate in employer and industry groups (such as local chambers of commerce) and employer focused events (such as employment fares)
- Provide a high level of customer service at all times to customers
- Work directly with customers to help them meet the expectations of employers, and to transition to particular workplaces
- Work with the Employment Consultants to identify potential candidates for known vacancies
- Liaise with the customers Employment Coach and Employment Consultant to bridge any skills gaps or meet any barriers between potential candidates and known vacancies
- Ensure continuity of support for our customers (in conjunction with the Employment Consultant and Employment Coach), maintaining up to the minute notes on key meetings, events and plans on our case management system
- Ensure compliance with MAXIMUS policies and procedures, so as to achieve nil compliance issues from audit
- Comply with security practice to ensure customer data is always dealt with in a confidential and secure way, and our obligations around this are met
- Achieve individual and team targets to support the business unit delivering to profitable targets and within budget
- Provide support for colleagues absence or high customer volumes in your own or other offices
- Support new joiners through work shadowing, buddying or generally being on hand to answer questions and provide assistance
- Support employer satisfaction activity
- Develop/maintain a broad knowledge of the UK benefit system (mandatory or voluntary customers, benefit groups etc) relevant to the Welfare to Work Sector
- Develop/maintain an in-depth area of knowledge/expertise relevant to your market customer base and support colleagues in this area
HOW TO APPLY
If you would like to apply for this position please download the following forms and send your completed application form to recruitment@maximusuk.co.uk by the closing date of Friday 11th May 2012.
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EMPLOYER ENGAGEMENT CONSULTANT
Location : Chichester
Salary From £19,475 - £23,000 negotiable pa + excellent performance bonus and incentives
Duration : Permanent
Working Pattern : Mon - Friday 9am-5pm
THE ROLE
Position and build long term relationships and local contracts of national accounts to establish preferred supplier status and hence exclusive job opportunities.
KEY RESPONSIBILITIES
Supports matching of customers to employer vacancies, work placements, manage stakeholder satisfaction. Liaise with the Employment Coach to ensure training also supports local employer need (sector focused or role focused).
To take responsibility for:
- Build relationships with local contacts of national employers to establish preferred supplier status
- Build relationships with local SME’s to engender trust and understanding
- Use established relationships to gather and fill vacancies for employers, and meet individual and team based employment targets
- Ensure there is a plan for the promotion of our service to employers, and deliver or co-ordinate those services as necessary
- Provide a high level of customer service at all times to employers
- Participate as appropriate in employer and industry groups (such as local chambers of commerce) and employer focused events (such as employment fares)
- Provide a high level of customer service at all times to customers
- Work directly with customers to help them meet the expectations of employers, and to transition to particular workplaces
- Work with the Employment Consultants to identify potential candidates for known vacancies
- Liaise with the customers Employment Coach and Employment Consultant to bridge any skills gaps or meet any barriers between potential candidates and known vacancies
- Ensure continuity of support for our customers (in conjunction with the Employment Consultant and Employment Coach), maintaining up to the minute notes on key meetings, events and plans on our case management system
- Ensure compliance with MAXIMUS policies and procedures, so as to achieve nil compliance issues from audit
- Comply with security practice to ensure customer data is always dealt with in a confidential and secure way, and our obligations around this are met
- Achieve individual and team targets to support the business unit delivering to profitable targets and within budget
- Provide support for colleagues absence or high customer volumes in your own or other offices
- Support new joiners through work shadowing, buddying or generally being on hand to answer questions and provide assistance
- Support employer satisfaction activity
- Develop/maintain a broad knowledge of the UK benefit system (mandatory or voluntary customers, benefit groups etc) relevant to the Welfare to Work Sector
- Develop/maintain an in-depth area of knowledge/expertise relevant to your market customer base and support colleagues in this area
HOW TO APPLY
If you would like to apply for this position please download the following forms and send your completed application form to recruitment@maximusuk.co.uk by the closing date of Friday 11th May 2012.
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EMPLOYMENT CONSULTANT
Location : Oxford
Salary From £19,475 - £23,000 negotiable pa + excellent performance bonus and incentives
Duration : Permanent
Working Pattern : Mon - Friday 9am-5pm
THE ROLE
To meet job and contract outcome targets through the effective delivery of Employment programmes to include Guidance, Job Search, Job Match and support into employment.
KEY RESPONSIBILITIES
To deliver employment programmes and manage a caseload of clients on a one to one basis or in groups, in accordance with the schedule agreed with the Business Manager.
To take responsibility for:
HOW TO APPLY
If you would like to apply for this position please download the following forms and send your completed application form to recruitment@maximusuk.co.uk by the closing date of Friday 11th May 2012.
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EMPLOYER ENGAGEMENT CONSULTANT
Location : Reading
Salary From £19,475 - £23,000 negotiable pa + excellent performance bonus and incentives
Duration : Permanent
Working Pattern : Mon - Friday 9am-5pm
THE ROLE
Position and build long term relationships and local contracts of national accounts to establish preferred supplier status and hence exclusive job opportunities.
KEY RESPONSIBILITIES
Supports matching of customers to employer vacancies, work placements, manage stakeholder satisfaction. Liaise with the Employment Coach to ensure training also supports local employer need (sector focused or role focused).
To take responsibility for:
- Build relationships with local contacts of national employers to establish preferred supplier status
- Build relationships with local SME’s to engender trust and understanding
- Use established relationships to gather and fill vacancies for employers, and meet individual and team based employment targets
- Ensure there is a plan for the promotion of our service to employers, and deliver or co-ordinate those services as necessary
- Provide a high level of customer service at all times to employers
- Participate as appropriate in employer and industry groups (such as local chambers of commerce) and employer focused events (such as employment fares)
- Provide a high level of customer service at all times to customers
- Work directly with customers to help them meet the expectations of employers, and to transition to particular workplaces
- Work with the Employment Consultants to identify potential candidates for known vacancies
- Liaise with the customers Employment Coach and Employment Consultant to bridge any skills gaps or meet any barriers between potential candidates and known vacancies
- Ensure continuity of support for our customers (in conjunction with the Employment Consultant and Employment Coach), maintaining up to the minute notes on key meetings, events and plans on our case management system
- Ensure compliance with MAXIMUS policies and procedures, so as to achieve nil compliance issues from audit
- Comply with security practice to ensure customer data is always dealt with in a confidential and secure way, and our obligations around this are met
- Achieve individual and team targets to support the business unit delivering to profitable targets and within budget
- Provide support for colleagues absence or high customer volumes in your own or other offices
- Support new joiners through work shadowing, buddying or generally being on hand to answer questions and provide assistance
- Support employer satisfaction activity
- Develop/maintain a broad knowledge of the UK benefit system (mandatory or voluntary customers, benefit groups etc) relevant to the Welfare to Work Sector
- Develop/maintain an in-depth area of knowledge/expertise relevant to your market customer base and support colleagues in this area
HOW TO APPLY
If you would like to apply for this position please download the following forms and send your completed application form to recruitment@maximusuk.co.uk by the closing date of Friday 11th May 2012.
