Leadership

Over the past 30 years, Michael Hobday has worked as a CEO and COO in large organisations in the private and public sector, including positions of key importance within state and federal government departments.  Michael has developed significant experience in service delivery components, specifically in major change management projects and people and industrial relations issues in health, transport and employment sectors.

Having served with MAXIMUS for 5 years, Michael was appointed as President, Human Services International in 2007. Michael oversees the management of all MAXIMUS Human Service operations outside the USA including Australia (MAXNetWork), Israel (MAXIMUS Israel) and the United Kingdom (MAXIMUS UK).

Bob comes from a strong and varied management background including positions in Europe and Asia Pacific. His most recent role was as Group Managing Director – Europe with Resources Global Professionals Inc. where Bob managed and developed the company’s European business.  He was also recently responsible for identifying and executing strategic investments (alliances and acquisitions) in Europe and Asia.

Prior to Resources Bob was a Partner PricewaterhouseCoopers management consultancy where he specialised in financial and strategic management issues.

In 2010, Bob was appointed as Managing Director to MAXIMUS UK, responsible for ensuring our company goes from strength to strength, as it grows in the UK and across Europe.

Jacquie joined MAXIMUS in July 2011 bringing over 30 years of experience in the Welfare to Work sector in the UK and internationally. Early experience at Jobcentre Plus included management of inner city Jobcentres, gaining significant operational experience of working in diverse communities leading to contract management and policy development at JCP. As one of the founder members of Working Links, Jacquie was a Director with responsibility for IT and Supply Chain Management. As part of the senior leadership team she was instrumental in the expansion and growth of the Welfare to Work marketplace.

Jacquie was the first secondee into the Department for Work and Pensions from the private welfare to work sector, implementing the change to Account Management and then leading the team interfacing with senior leaders in welfare to work organisations. Working alongside policy, delivery and Ministerial teams to develop and implement the Work Programme, Jacquie’s knowledge and experience is unique. As Chief Operating Officer, Jacquie’s senior management and leadership experience, performance focus and commitment to innovation and value for money will quickly establish MAXIMUS as one of the leading Work Programme providers.

After 8 years of working in the Employment Service/Jobcentre Plus Steve Hart then spent 11 years with A4e the UK’s largest Welfare to Work provider. During this time Steve ran the first private sector led contracts in the UK and helped support the set up of the Israeli and German Operations. Sectors included working with the long term unemployed, health and tackling debt/money management.

With 20 years experience of the welfare to work industry Steve was appointed Director of Operations with MAXIMUS in 2009. Operationally responsible for all welfare to work contracts in the UK and leading MAXIMUS to number one in the performance tables for the Flexible New Deal contract. Following this Steve was appointed to Regional Executive Director for the South of London area covering two Work Programme contracts.

With an 11 year progressive career in welfare to work, Steve Rothwell brings hands-on knowledge of end to end contract delivery to strategic management experience. Steve joined MAXIMUS in March of 2011 as a Work Programme Business Manager in our Kensington office. Prior to this Steve worked at Skills Training UK for over four years with his last role as Operations Manager. In this role Steve provided management to a team of seven, which included remote management, delivering Flexible New Deal and Community Task force.

During Steve’s time with Skills Training he improved revenue by 60% and was recognised being awarded several company awards for delivery excellence and performance improvement. Steve is now appointed as Acting Regional Executive Director across London covering two Work Programme contracts.

Heidi Stewart joined MAXIMUS in August 2011, bringing over 20 years business development experience in public sector contracts, both in the UK and globally. Having worked as the Development Director for skills at A4E Heidi was instrumental in the design and delivery of the Work Programme pre and post training offer.

As one of the founding directors of social enterprise, Call Britannia, Heidi designed the sustainable training and employment model that placed previously disengaged young people into long term employment. Other experience includes working for Serco on a wide range of public sector bids including health, welfare, justice, skills and economic development for the Department of Health, Ministry of Justive,  Department for Work and Pensions, Skills Funding Agency and HMRC.

Heidi is a qualified marketeer and spent several years as Marketing Director for HMRC's flagship SME business support programme Business Link. During this period she also set up the cross Whitehall Business Customer Insight Forum.

Heidi is a Social Return on Investment (SROI) practitioner and a trustee for a number of welfare charities, including the Big Issue Foundation. She has also mentored for the Princes Trust, having been one of their first clients when she set up her first business at 16yrs old which she later sold to fund her further education.

Marilyn Saunders has been with WTCS/MAXIMUS for 15 years. A UK local, Marilyn eschewed traditional education in favour of a vocational route and qualified with City & Guilds before entering the professional world.

Using her experience of running a family business she began in 1988 to work as a freelance bookkeeper, becoming expert in the wide range of financial skills to assist in the development of small businesses.

Since working for MAXIMUS she has been appointed as of Head of Corporate Services, bringing a wealth of talent and experience to the job.  She is passionate about the business and takes a keen interest in all aspects of its development. 

Paul completed 14 years of service with the Royal Air Force predominantly in the anti-submarine warfare sector. On leaving the RAF, he spent several years with Jobcentre Plus working across a number of front end roles though predominantly as a Disability Employment Advisor. Paul joined MAXIMUS to take up the role of Business Manager in the South West and with the introduction of the Flexible New Deal, he developed the Case Management and Support Centre (CMAC) for MAXIMUS in the UK. The industry leading centre was instrumental in MAXIMUS consistently being the best provider for job placement performance.

Success in this role has seen Paul take on the challenging and demanding role of Head of Quality, Performance and Innovation providing an ideal opportunity to put his vast experience of operational delivery and compliance knowledge to good use.