Tailored support from MAXIMUS helps customer start up their dream dressmaking business

A former MAXIMUS customer, Manuela Jorge, has set up her own dressmaking business after being referred to MAXIMUS’ Islington Work Programme site in June 2012 whilst in receipt of Employment and Support Allowance.

When Manuela was referred to MAXIMUS, she was paired with an Employment Consultant who spent time with her to help find something that would be suited to her skills and experience. Manuela’s Employment Consultant helped her build up her CV and job search skills, whilst also encouraging her to take part in group sessions to build up her confidence. This is indicative of MAXIMUS’ highly personalised service for our Work Programme customers, informed by our forty years of global experience in the sector, which ensures that those furthest from the labour market receive high quality support, built around their own needs.

During one-to-one sessions, Manuela shared her passion for needlework with her adviser who suggested that she might consider becoming self-employed as the head of her own dressmaking business. After numerous sessions working out the finer detail, Nela’s Needle was born. A year later the business is thriving, with MAXIMUS providing Manuela with support in helping to promote her business across North London.

In a letter of thanks to MAXIMUS Islington, Manuela identified MAXIMUS’ treatment of their customers as one of the reasons that her experience had been so positive. She also cited the great assurance she felt at receiving ongoing support.

Commenting on her time with MAXIMUS, Manuela stated that:

“I am now doing something I enjoy and since starting work my whole life has changed. I am a lot happier and much more confident. I would like to take this opportunity to thank my adviser, the manager and MAXIMUS for making my dream come true.”

Hassan Osman, Business Manager of MAXIMUS Islington said:

“We are delighted with the progress that Manuela has made and how far she’s come by setting up Nela’s Needle. Here at MAXIMUS we are very keen to support our customers in setting up their own businesses, and Nela’s Needle is a great success and something we are very proud to have been involved in.”

More information on Manuela’s work can be found via www.nelasneedle.com