Annual Review
2024/25

A year in review

This year marks a significant milestone for Maximus as we celebrate our 50th anniversary – a journey that began with humble beginnings and has grown to delivering services to more than 75 million people around the world. Here in the UK, we’ve been operating for more than 20 years as a strategic partner to government and business.

Our focus this year is on transformation: of the services we deliver, our ways of working, and the communities we serve.

Celebrating 50 years

Helping governments worldwide transform public services through technology, innovation, and customer experience.

Our story

Service transformation

Adapting, transforming and innovating our services to meet evolving needs.

Our approach

Specialist employability support

Closing the disability employment gap and tackling economic inactivity.

Our difference

Empowering local communities

Leaving a legacy beyond our services through volunteering, charitable donations and a thriving Local Impact Fund.

Our legacy

Our year in numbers

75m people supported globally each year

40k colleagues worldwide

45k people supported to stay in or return to work in the UK in the last year

Investing in our people

We’ve achieved our highest number of apprenticeships across the business with more than 280 colleagues currently enrolled in an apprenticeship.

Mahmoud Al-Hajjar

Lead Performance Coach

Our commitment

Harnessing AI

We continuously seek opportunities to leverage AI to enhance our service delivery and efficiency, whilst delivering more personalised services for the people and communities we serve.

Rebecca Horsey

Vice President Transformation

David Ross

Head of Innovation

Our innovation

Addressing skills shortages

Our success is underpinned by long-term partnerships with more than 400 employers, united by a shared commitment to create equal opportunities and drive positive change.

Rachel Coggles

Area Manager, Rubicon Wales

Karen Wilcox

Regional Account Manager, Maximus

Our success

Reducing health inequalities

Embedded within 13 local authorities across England, we support health system resilience by addressing the root causes of poor health, alleviating pressure on primary, secondary, and acute care services, while delivering measurable improvements in health outcomes.