Experience and expertise: James joined Maximus in June 2021 as a Quality Auditor in our Connect Division. He has over six years of quality and contact centre experience and has monitored customer service and compliance levels across multiple contracts and encouraged best practices to multiple roles.
James is passionate about personal development and became certified in Lean Six Sigma (Green Belt) to enhance his management skills.
Hobbies and interests: James love spending time with family, going on adventures with his partner and pups and keeping track of F1, which has inspired him to start finding ways to get into racing.
