Richard George
Client Relationship Manager

Responsible for managing client relationships, driving account growth, and ensuring service excellence through strategic consultation and effective problem-solving.

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Appointed to current role: January 2023

Experience and expertise: I’m a PRINCE2 Practitioner-qualified project manager with over 30 years’ experience in contact centres, client management, brand development, and marketing. I’ve led major projects including the Nectar loyalty card scheme, national response handling for the Army and National Blood Service, as well as campaigns for leading charities such as UNICEF, Oxfam, Cancer Research UK, and the British Heart Foundation. Before joining Maximus as Head of Consultancy at Connect, I led the client services function at a marketing agency specialising in brand development, communications, and website design. At Maximus, I’ve delivered consultancy projects for organisations including Amnesty International, Guide Dogs, British Red Cross, and Macmillan Cancer Care.

Hobbies and interests: I enjoy fly fishing, shooting, and playing the guitar – albeit not particularly well. I have also participated in our village pantomime for several years, consistently cast in the role of the Dame – a tradition I now humorously refer to as typecasting.