Charles brings 26 years of experience in the world of Customer Experience, having worked across major public, private, and third‑sector organisations globally. With a background spanning both operational leadership and client‑facing roles, he is uniquely positioned to design and deliver solutions that foster genuine partnership. His approach places client needs firmly at the heart of every initiative and he’s particularly proud of the long‑standing, collaborative client relationships he has built over the years.
Hobbies and interests: As a father of three, Charles devotes much of his free time to family life. When he’s able to carve out a moment for himself, he enjoys catching up with friends and watching the Bristol Bears play rugby.
