As a leading administrator of social service programmes worldwide, MAXIMUS develops solutions that help governments transform public policy goals into tangible outcomes. Our consultants are both researchers and practitioners — combining an understanding gained from evaluating public policy and social programmes, with real operational experience in managing caseloads.
MAXIMUS consultants help governments:
Improve customer service while increasing employee productivity and efficiency
Improve compliance with government regulations
Maximise incentive and match funding — such as European Social Fund (ESF) — through enhanced performance
Our services include:
We conduct a comprehensive, objective assessment of your programme’s operations to provide you with a framework for understanding where your programme currently stands and how it can be improved.
Programme Capacity Building
Once you’ve determined your needs, we help you prepare for and implement suggested programme enhancements. We’ll partner with you to transform your vision for improved service and performance into a sustainable reality.
Business Process Reengineering (BPR) and Business Process Management (BPM)
We will work with you to develop new solutions to programme challenges that may stem from shifts in policy, business practice and customer expectations. We have the proven ability to help secure grants to implement innovative research initiatives and test and evaluate pilot projects that will move your programme forward.
System and Application Development
Our consultants will assist in large system development; create targeted applications as add-ons for subsystems to large mainframe systems; update or enhance mainframe systems to meet regulatory or other programme needs; develop stand-alone applications for specific programme needs; and create Web-based applications.
System Planning and Procurement
We have a proven performance track record in justifying investments in technology projects and selecting implementation suppliers. The procurement services we provide include development of procurement documents, bidder support, independent tender evaluation and scoring of contract negotiations.
Project Oversight and Risk Management
As an independent expert, we ensure your suppliers deliver the project you procured through project oversight services that include: programme/project management office set-up and operations; project management oversight; quality assurance (QA) and contract compliance monitoring; and independent verification and validation (IV&V).