Innovation and AI
Combining insight with advanced technologies.
Innovation begins with insight and seeing challenges in a new way. That’s why we apply proven experience and expertise to rethink and refine the delivery of our programmes and services.
From large-scale automation to embedding Artificial Intelligence into digital solutions, we are transforming government departments, local commissioners and businesses through accessible advanced technology and data solutions that prioritise individuals.
Innovating digital solutions.
Led by our people
Our colleagues are best placed to see where improvements can be made and where inefficiencies exist, so we empower and motivate our teams to identify opportunities for AI – to better our services and make their day-to-days easier.
Adopting an AI-first mindset
In every scenario, we ask the question of how AI-driven solutions could be adopted and the improvements this could make to our colleagues and customers. This ensures AI is appropriately considered and incorporated at every opportunity.
Moving government forward
We work with national and devolved government to modernise health and employability programmes, drive support services into the digital future and support our partners to become more resilient, dynamic and equitable through AI.
Governing AI responsibly
We have established clear principles for responsible AI use across our company and within the programmes we deliver, prioritising the needs of our customers, colleagues, commissioners and communities in everything we do.
Advancements in automation and AI.
Our deep experience administering government programs around the globe enables us to apply proven technology and data analytics to streamline processes and improve the interaction and service experience for both the customer and the personnel doing the job.
