Privacy Policy

We are MAXIMUS Health & Human Service Ltd ("MAXIMUS UK"). You can learn more about us by clicking here.

This privacy policy tells you, as a user of the MAXIMUS UK website available at (the "Website"):

  • what information we collect when you visit the Website

  • how we use that information

  • whether the information is disclosed

  • how we protect your privacy

Information we collect from you

When you contact us about the services we provide on behalf of DWP or to get information on the Website, we collect:

  • any questions, queries or feedback you send us about using the Website

  • your e-mail address if you send an e-mail to us

  • details you send to us in respect of any services we provide, including, for example your name, address or information about your health which is required as part of any relevant process

  • information about you when you submit an employment application

  • details of which version of a web browser you use to visit the Website

  • information on how you use the Website (using cookies)

  • details of which version of a web browser you use to visit the Website; and

  • information on how you use the Website using cookies

We collect some of this information about you automatically (please see our Cookies Policy for more information).

How we use the information we collect

The information we collect helps us to:

  • improve the site by monitoring how you use it

  • respond to any feedback or questions you send us, if you’ve asked us to

  • give you information about local services if you want it

Sending information about your health

If you send us any sensitive personal data, including information about your health (for example, about a medical condition that you have), you explicitly consent to us using that information to provide any relevant service.

Keeping your information secure

All information we collect for the purposes outlined on the Website is stored on secure servers in the UK. Unfortunately, information you send using the Internet (for example, by e-mail) is not completely secure. Although we will do our best to protect the information we collect and store about you, we cannot guarantee the security of any information transmitted to us via the Internet.

Disclosing your information

We will not share your information with any other organisations for their own marketing, market research or commercial purposes. We may pass on the information we collect about you:

  • if we need to disclose your personal information to any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party

  • to the organisation we are contracted by if this is necessary for the purpose of providing the services

  • to any third party or supplier for the purposes of providing the services, where authorised by the contracting organisation (where appropriate)

  • to any third party which takes over the operation of the services we provide

Your rights

 Please write to us at the address below if you want to ask us:

  • for a copy of the information we hold about you

  • to delete or correct any inaccuracies

  • to update any out-of-date information

If we hold your information for the purposes of the services we provide on behalf of another organisation, any request you make may be more relevant to them. Where we pass your request to another organisation, we will let you know.

How to contact us


Post: Data Protection Officer
MAXIMUS Health & Human Services Ltd
MAXIMUS House, Pynes Hill, Exeter, Devon, EX2 5AZ

Links to other websites

This website contains links to and from other websites. This privacy policy only applies to the Website. It doesn’t cover other government or third party services and sites that we link to.  If you visit another website after visiting this one, read the privacy policy for that website to learn how that site uses your information.

If you come to the Website from another website, we may receive personal information about you from the other website. Read the privacy policy of the website you came from to find out more.

Changes to this policy

We will occasionally update this privacy policy. When we do, we will change the ‘last updated’ date at the end of the privacy policy. Please check the Website from time to time for the latest version of our privacy policy.

Your continued use of the Website after we have notified you of changes as described above means that you have accepted the changes.


Last updated 18 September 2015.