We are MAXIMUS Health & Human Service Ltd ("MAXIMUS UK"). You can learn more about us by clicking here.
what information we collect when you visit the Website
how we use that information
whether the information is disclosed
how we protect your privacy
Information we collect from you
When you contact us about the services we provide on behalf of DWP or to get information on the Website, we collect:
any questions, queries or feedback you send us about using the Website
your e-mail address if you send an e-mail to us
details you send to us in respect of any services we provide, including, for example your name, address or information about your health which is required as part of any relevant process
information about you when you submit an employment application
details of which version of a web browser you use to visit the Website
information on how you use the Website (using cookies)
details of which version of a web browser you use to visit the Website; and
information on how you use the Website using cookies
We collect some of this information about you automatically (please see our Cookies Policy for more information).
How we use the information we collect
The information we collect helps us to:
improve the site by monitoring how you use it
respond to any feedback or questions you send us, if you’ve asked us to
give you information about local services if you want it
Sending information about your health
If you send us any sensitive personal data, including information about your health (for example, about a medical condition that you have), you explicitly consent to us using that information to provide any relevant service.
Keeping your information secure
All information we collect for the purposes outlined on the Website is stored on secure servers in the UK. Unfortunately, information you send using the Internet (for example, by e-mail) is not completely secure. Although we will do our best to protect the information we collect and store about you, we cannot guarantee the security of any information transmitted to us via the Internet.
Disclosing your information
We will not share your information with any other organisations for their own marketing, market research or commercial purposes. We may pass on the information we collect about you:
if we need to disclose your personal information to any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party
to the organisation we are contracted by if this is necessary for the purpose of providing the services
to any third party or supplier for the purposes of providing the services, where authorised by the contracting organisation (where appropriate)
to any third party which takes over the operation of the services we provide
Please write to us at the address below if you want to ask us:
for a copy of the information we hold about you
to delete or correct any inaccuracies
to update any out-of-date information
If we hold your information for the purposes of the services we provide on behalf of another organisation, any request you make may be more relevant to them. Where we pass your request to another organisation, we will let you know.
How to contact us
Post: Data Protection Officer
MAXIMUS Health & Human Services Ltd
MAXIMUS House, Pynes Hill, Exeter, Devon, EX2 5AZ
Links to other websites
Changes to this policy
Your continued use of the Website after we have notified you of changes as described above means that you have accepted the changes.
Last updated 18 September 2015.